Privacy Policy

Last Updated: April 7, 2026

Home Home Warranty Inc ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or information about our home warranty insurance services
• Sign up for coverage or create an account
• Submit a warranty claim
• Contact our customer service team
• Subscribe to our newsletter or marketing communications

This information may include:

• Name and contact information (email address, mailing address)
• Property address and home details
• Coverage preferences and service history
• Payment information (processed securely through our payment processor)
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and browser type
• Pages visited and time spent on site
• Referring website addresses
• Device information and operating system

How We Use Your Information

We use the information we collect to:

• Provide you with quotes, coverage options, and policy information
• Process and manage your home warranty insurance policy
• Handle service requests and warranty claims
• Communicate with you about your coverage and services
• Send you marketing communications (with your consent)
• Improve our website, services, and customer experience
• Comply with legal obligations and prevent fraud

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers

We work with trusted third-party service providers who assist us in operating our business, including payment processors, customer service platforms, and authorized repair technicians who fulfill warranty claims.

Legal Requirements

We may disclose your information when required by law, to respond to legal process, to protect our rights or property, or to ensure the safety of our users or the public.

SMS & Text Message Communications

If you consent to receive SMS or text messages from Home Home Warranty Inc, the following terms apply:

• Purpose: We may send you marketing and promotional messages about our home warranty insurance products, services, offers, and updates.
• Consent: By opting in, you expressly consent to receive recurring messages sent using an automated telephone dialing system (ATDS).
• Frequency: Message frequency varies based on your account activity and promotional campaigns. You may receive up to 4 messages per month.
• Rates: Message and data rates may apply based on your mobile carrier's plan.
• Opt-Out: Reply STOP to any message to opt out at any time. You will receive a confirmation message when you unsubscribe.
• Help: Reply HELP for assistance or contact us at jack@home-home-warranty.com.
• Not a Condition: Consent is NOT a condition of purchase. You can request quotes and purchase coverage without opting in to SMS messages.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to withdraw consent for SMS messages at any time

To exercise any of these rights, please contact us at jack@home-home-warranty.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and deliver personalized content. You can control cookie preferences through your browser settings, though disabling cookies may affect your ability to use certain features of our website.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Home Home Warranty Inc
1752 East 3rd Street
Brooklyn, NY 11223
Email: jack@home-home-warranty.com