Terms & Conditions

Last Updated: April 7, 2026

These Terms and Conditions ("Terms") govern your use of the Home Home Warranty Inc website and services. By accessing our website or purchasing our home warranty insurance coverage, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Services Overview

Home Home Warranty Inc provides home warranty insurance coverage for residential properties. Our services include protection for home systems and appliances as detailed in your selected coverage plan.

1.1 Coverage Plans

We offer multiple coverage tiers (Essential, Complete, and Premium) with specific inclusions and exclusions outlined in your policy documents. Coverage begins on the effective date specified in your policy and is subject to all terms and conditions.

1.2 Service Requests

When a covered item experiences a breakdown, policyholders may submit a service request. We will connect you with a qualified service provider from our network to diagnose and, if covered, repair or replace the item.

2. Eligibility and Application

To purchase home warranty insurance from Home Home Warranty Inc, you must:

• Own or have a legal interest in the residential property being covered
• Ensure all covered systems and appliances are in working order at the time coverage begins
• Provide accurate and complete information in your application
• Maintain the property in accordance with manufacturer recommendations

3. Premium Payments and Fees

3.1 Premium Payments

Premiums are due monthly or annually, depending on your selected payment plan. Coverage may be suspended or terminated if premiums are not paid by the due date.

3.2 Service Fees

Each service request is subject to a service fee (also called a trade call fee), which is due at the time of service. The service fee amount is specified in your policy documents.

4. Coverage Exclusions and Limitations

Home warranty insurance does not cover:

• Pre-existing conditions or items not in working order before coverage began
• Lack of routine maintenance or damage from neglect
• Code violations, structural issues, or cosmetic defects
• Items covered under manufacturer warranties or recalls
• Certain limits apply to coverage amounts, which are detailed in your policy

Review your policy documents carefully for complete details on coverage, exclusions, and limitations.

5. Cancellation and Refunds

5.1 Your Right to Cancel

You may cancel your policy at any time by contacting us in writing. Refunds for unused coverage periods will be provided in accordance with your policy terms.

5.2 Our Right to Cancel

We reserve the right to cancel or non-renew your policy for reasons including but not limited to: non-payment of premiums, material misrepresentation in your application, or abuse of the coverage.

6. SMS Terms & Conditions

If you opt in to receive SMS or text messages from Home Home Warranty Inc, the following terms apply:

7. Website Use and Restrictions

You agree to use our website only for lawful purposes and in accordance with these Terms. You may not:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to our systems or networks
• Transmit any viruses, malware, or other harmful code
• Interfere with or disrupt the operation of the website
• Collect or harvest any information from the website without permission

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Home Home Warranty Inc and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Home Home Warranty Inc shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claim arising from your policy or use of our website shall not exceed the amount of premiums you have paid for your coverage.

10. Dispute Resolution

10.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.

10.2 Arbitration

Any disputes arising from these Terms or your policy shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Brooklyn, New York.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated to policyholders via email or through our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

12. Contact Information

If you have questions about these Terms or our services, please contact us:

Home Home Warranty Inc
1752 East 3rd Street
Brooklyn, NY 11223
Email: jack@home-home-warranty.com

13. Entire Agreement

These Terms, together with your policy documents and our Privacy Policy, constitute the entire agreement between you and Home Home Warranty Inc regarding the use of our website and services.